Merchandise Return or Exchange
*We will not accept returns or exchanges on items with the OLD Minn Kota logo!*
Exchanges will only be provided for any items that you receive incorrectly, damaged, or defective. We will gladly accept and fully refund returns on all other purchases made on our website which are in original condition, with tags, unworn, and unwashed. All returns must be made within 30 days.
If you have received an incorrect size or item, please contact our customer service team at email@example.com for a prepaid return shipping label. Phone number or e-mail address is on the bottom of your packing list. All other returns and return shipping charges are the responsibility of the customer.
We take pride in our order process being efficient and accurate, so that when your order arrives, it is always perfect! To ensure this, each order goes through a 3 checkpoint process. When the garments arrive, our team inspects each one to make sure there are no flaws in or on the materials. Our team also double-checks each design as it comes around press. Finally, each garment is poly-bagged for protection, so that your gear is ready to wear as soon as it arrives! ×
We know how excited you are to sport your favorite brand, so we are diligent to get your order to you as fast as possible! Once your order has been processed, it takes only one business day for our team to pull your order. Within five business days, your order will be out the door and on its way to you! Tracking information will be sent to your provided e-mail address as soon as it exits our doors and hits the road. ×
Our smiling Customer Service team is ready and waiting to help with any need you may have! Your needs are the most important thing to us and we are only satisfied when those needs are met. Our e-mail address is firstname.lastname@example.org. Our team replies to e-mails within one business day and our business hours are 9 AM to 5 PM (EST.) Monday through Friday. We cannot wait to hear from you! ×
We’ve been in this game for a long time and are known for going above and beyond to accommodate our customers. We appreciate your support and will always go out of our way to make sure you have what you need when you need it! Feel free to contact us at email@example.com if you have any comments or questions! ×